Frequently Asked Questions

Naturally if you see water, just follow the drips, turn off the nearest shutoff valve, and either fix it or call your plumber. Water follows the path of least resistance. There’s a pretty good chance if you found evidence of a leak (and it hasn’t been fixed), that water will travel that way again.
Plumbers must demonstrate their competence as installers of plumbing systems to an official executing board prior to being issued a license. A plumbing code which is technically perfect is valueless if its provisions are not observed and enforced.
Could be a loose washer. The pressure holds it down when no other faucet is running water and the lower pressure lets it rise up a bit when other water is used.
99% of the time when you hear a clunk in any pipe when you turn a faucet on/off – it’s a loose washer in the faucet. When you take it apart be sure you get the old washer and a screw. If you don’t – turn the water back on and flush out the missing part.
When the lowest plumbing fixture in the house overflows when another fixture (like a clothes washing machine) is draining; most commonly the septic tank needs to be pumped, there is a break in the sewer pipe outside the house or the main drain is plugged somewhere. However, the washing machine line could be connected to close to the “suds rinse zone”, meaning the washer waste ties into the waste or soil line of another fixture too close downstream from the problem fixture

In many professionals’ opinion, copper rules in most situations (unless you have low pH or aggressive water)! Over time, the plastic can sometimes sag and possibly get brittle. If it needs to be repaired or altered in any way, the pipe will have to be glued and you will have no water until it dries. Copper – you can solder, turn it on, test it and know that all is well. Any plastic to metal connection is weak, such as where the water heater connection is made. Additionally, mice and rats love many plastics.

It is a JOB. A couple of suggestions… while you’re at it replace the waste and overflow and if possible the tub/shower faucet. Second, you can get tub surrounds in two pieces that will fit through doors and three (I like the Sterling brand surrounds), American Standard makes an Americast tub that has the properties of a cast iron – but without the weight. I personally prefer Kohler cast iron over Americast as I think it’s more durable.

Dishwashers are supposed to leave some water in the unit at the end of each cycle. This is to keep the element type heater, used for drying the dishes, from burning up. It’s a lot like a water heater element. If a lot of water stays in the sump – the drain could be clogged. A partially clogged air gap will do the same thing. The air gap is that little chrome dome on the kitchen counter.
I see this all the time and nine times out of ten it’s the grout or a bad pan under the shower, However I always try to determine if the leak is constant or if it is periodic. If it is constant there is a good chance the leak is in the pressurized water lines. Usually the leak is periodic so I have a series of tests that I perform to track it down. Sometimes a quick visual inspection of the tile will show that the grout is shot and is the most likely cause of the leak but I will often complete the rest of my tests to be sure.
A running toilet is usually caused by a flapper, the rubber or plastic valve on the bottom of your tank, that fails to seal. Open the toilet tank and adjust the float arm to see if the water stops an inch below the overflow pipe. If the water doesn’t continue to fill, the flapper needs replaced.
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